GLOBAL SEMICONDUCTOR CHIP MAKER
Complete Hosting Operations service with high SLA parameters. The main objectives:
- providing high availability and reliability of hosted environments for all supported types of environments, i.e. production, test and development.
- fast response to incidents
- high flexibility in changing and extending of the infrastructure
- fast and easy deployments
Self-managed team of highly qualified, problem-solving oriented, customer-oriented engineers.
Agile/Scrum methodology allows HO team to quickly respond to a Client’s requests and implement changes needed by the Client
- 99.9% of environment’s availability (upgrade to 99.99% for specific project)
- 24/7/365 support
- 15min response time to incident
- 40 MD/month of development tasks